Kaukauna Auto Repair

Life is good when you have people you can trust to do good work and treat you fairly. Our granddaughter – who is a college student living at school far from home - had an issue with her car which she brought to Ruffing Automotive. Long story short, Joe at Ruffing Automotive went beyond our expectations by personally attending to her car on her return from Christmas break. It gives us peace of mind knowing that our granddaughter’s car will be taken care of by Ruffing. I would highly recommend them to anyone needing work done on their vehicles. They are honest, do what they say they are going to do and stand behind their work. Quality. 5 out of 5 stars. It’s hard to find an honest mechanic and this is definitely one of them.

Did the diagnostics myself and found out I needed a new alternator. Found Ruffing Automotive on RepairPal. They honored the price (which was the cheapest since I did the diagnostic). The Corolla runs great now, gave me a loaner vehicle while repairs were happening. I would recommend on future repairs.

I made an appointment request on line on a Sunday afternoon for my disabled vehicle. That Sunday night I was contacted by Joe (working on a Sunday night?) and he advised me that he would contact me first thing Monday morning. I was stressing as not only was my car not driveable, I needed a tow. Joe contacted me before 800a.m. and a tow truck was here by 9a. Exceptional. Joe kept in touch with me the entire day with honest repair quotes and recommendations. Never pushy. What I thought was real classy was that Joe contacted me the next day to thank me for using Ruffing Auto. In this day and age I think customer service is a lost talent. Joe changed my mind on this. 5 star quality customer service. I will use them again. You should too,

Quality customer service from start to finish. Friendly, not pushy. They kept in touch with me the entire time. Very efficient. 5 stars. Use them, you'll be happy.

They got me in right away when everyone else was 10 to 14 days out, Diagnosed the problem correctly and fixed it at a reasonable price. Staff is friendly and helpful. I will be back!

Friendly staff they even tossed the garbage and left a thank you pack with candy

Very friendly and did everything to make sure me and my family where safe in my car.

I’m very satisfied with what was done to my car. It had a radiator flush recently and then also oil change and tire rotation. They are a top-notch five-star place to have Work done on your car.

Very fair, honest and time effecient work done. Friendly staff as well

I can't think of a better place to take my vehicles when they need service! Ruffing treats me with the utmost respect. They are FAIR and reasonably priced! The fact they have loaner vehicles if needed is an added benefit! The staff is awesome! So glad I found them!